Revista de Gestión y Administración Pública

Abstracto

The Impact of Political based Recruitment’s Dimensions on the Quality of Governmental Services in Palestinian Public Ministries

Wasim I Al-Habil and Samah El-Ghazali

The purpose of this study is to investigate the impact of political based recruitment (PbR) dimensions on the quality of governmental services in Palestinian public ministries. The study examined the impact through four major independent variables, which are: independency of decision making, fairness in providing governmental services, official job abuse for personal interest, and self-autonomy of the organization. This study followed the statistical analytical approach, by using a questionnaire as data collection tool, which were distributed among public employee who are working as department directors and directors on charge in social sector ministries. Results showed that decisions making independency and fairness in providing governmental services have significant effect on quality of governmental services (QoGS). The study recommended that the principle of equal opportunities in appointing senior positions must be applied the Palestinian public senior positions.